Privacy Policy
Effective January 1, 2026
Shelter Bakersfield Insulation Company, insulationbakersfield.com, estimates@insulationbakersfield.com
Who this policy covers
This policy explains how Shelter Bakersfield Insulation Company handles the information you share when you visit our website, call us or ask for an estimate. We're an insulation contractor in Bakersfield, CA, and we only collect what we need to answer you and do the work you ask about.
It applies to this website, starting from our home page, and to the calls, emails and estimate requests that come through it. If you want to know more about us before reading on, our About page tells you who we are.
What information we collect
When you fill out our estimate form, we collect what you type in. That's usually your name, phone number, email address, the address of the property and a few words about the job, like a hot upstairs room or an attic that needs a top-up.
Our form is run by an outside form service, so what you enter passes through that service before it reaches us. If you call or email us instead, we keep the details you give us so we can follow up and schedule a visit.
We don't ask for payment card numbers, Social Security numbers or other sensitive details through this website, so please don't send them through the form.
Cookies and analytics
Like most websites, ours uses cookies, which are small files your browser stores, and basic analytics tools. They tell us things like which pages get visited, roughly where visitors are coming from and what kind of device they're using, so we can see what's useful and fix what isn't.
This information is counted in groups and isn't used to identify you by name. You can block or delete cookies in your browser settings, and the site will still work, though some features like the form may not behave as smoothly.
How we use your information
We use your information to answer your questions, set up an estimate at your property, do the job and follow up afterward. We may also use it to keep records for billing, taxes and any guarantee on the work.
We don't sell your personal information, and we don't rent or trade it to other companies for their marketing. We won't add you to a mailing list unless you ask to be on one.
Who we share it with
We share information only with the people and services that help us run the business, such as the form service, our website host, our email provider and the tools we use for scheduling and billing. They get what they need to do that job and nothing more.
We may also share information if the law requires it, for example to respond to a court order, or to protect our crew, our customers or the business from fraud or harm.
How long we keep it
If you ask about a job and we never do the work, we keep your details only as long as it's useful to follow up, then let them go. If we do the work, we keep job records longer because we may need them for warranty questions, billing and tax records.
Analytics data is kept by the analytics tool on its own schedule and is used in summary form, not tied to your name.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. We'll do that unless we have to keep something for a legal, tax or warranty reason, and if so we'll tell you what and why.
California residents may have additional rights under state privacy law. If you live here and want to make a request, reach out the same way and we'll help you with it.
You can also stop hearing from us at any time. Just tell us, and we'll stop calling or emailing about estimates you no longer want.
Children's privacy
This website is for homeowners and property managers, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. When we do, the new version will be posted on this page, and it applies from the time it's posted.
How to raise a privacy question or concern
If something here isn't clear, or you think we've handled your information the wrong way, call us at (661) 377-0037 or use the email or form on our Contact page. We're available 8 AM to 9 PM, seven days a week, and we reply within 1 business day.
Tell us what you'd like us to do, whether that's showing you your information, changing it or deleting it, and we'll take care of it or explain why we can't.